TERMS AND CONDITIONS

Email address at which the person responsible for personal data can be contacted.

For all matters related to the processing and protection of your personal data, you can contact our Personal Data Manager by sending an email to the following address: _________________

Person responsible for the processing of personal data.

CITSIA INNOVATION TECHNOLOGICAL FOOD, S.A. DE C.V., hereinafter “CITSIA”, with address at Avenida Patria 1201, Colonia Lomas del Valle, Zapopan, Jalisco, CP. 45129, email __________________ , is responsible for the processing of your personal data, in compliance with the various provisions set forth in Mexico’s Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP or the Law), and the regulations that derive from it, presents this Privacy Notice. CITSIA, in any of its entities, in accordance with its nature and social purpose, is respectful of the fundamental right of every human being to privacy.

CITSIA, in its relationship with customers, employees, suppliers and third parties, processes personal data of various kinds for the fulfillment of obligations and respect for their rights. CITSIA may ask you to provide personally identifiable information, some of which is optional, while some is mandatory. Your privacy is important to us. To better protect your privacy, this statement explains our practices in handling your information, as well as the choices you can make regarding the way your information will be collected and how that information is used, protected and deleted.

CITSIA has within its corporate purpose, among others, to provide analytical services of microbiology, bacteriology and bromatology for food, alcoholic and non-alcoholic beverages, to provide analytical services of microbiology, bacteriology and bromatology for all kinds of pharmaceutical, medicinal, animal health, biological, cosmetics, homeopathic, herbal, natural and nutritional products; to review labeling to ensure compliance with national and international regulations; to be a verification unit that contributes to the control and eradication of food fraud; to develop food, supplements, alcoholic and non-alcoholic beverages; to standardize food, supplements, alcoholic and non-alcoholic beverages; to participate in food, supplemens, alcoholic and non-alcoholic beverage approval; to generate added value to agricultural and livestock products; to manufacture, process, produce and formulate all kinds food, alcoholic and non-alcoholic beverages for human and animal consumption; andto manufacture, process, produce and formulate all kinds of pharmaceutical, medicinal, animal health, biological, cosmetic, homeopathic, herbal, natural and nutritional products.

Since everyone’s privacy is important to CITSIA, in its relationship with customers, suppliers, information seekers, related companies, associates, subsidiaries, financial, affiliated, government, job seekers, employees and collaborators and third parties, processes personal data in compliance with legal obligations and with respect to their rights, collects and processes your personal identification, contact, work, family, signature and biometric, financial and patrimonial data, as provided or required, guaranteeing at all times the confidentiality and use in accordance with the law, as well as in accordance with this Privacy Notice and with the policies established for this purpose.

CITSIA collects and processes all this personal data exclusively to comply with the legal relationship you have with CITSIA. Only sufficient and strictly necessary personal data will be collected for the purposes of our relationship.

To better protect your privacy, this statement explains our practices in handling your information, as well as the choices you can make regarding the way your information will be collected and how that information is used, protected and deleted.

Use and destination of personal data.

CITSIA will use the personal data provided by you to comply with our legal relationship, specifically for the following:

PROCESS OF HIRING SERVICES

The data will be used to:

Identify the user to whom any of our services will be provided. Prepare quotes for the services offered that have been requested.
Guarantee the facilitation or contracting of the services provided by CITSIA to clients and visitors. Preparation of contracts, which are an essential requirement to proceed in the provision of services.

The personal data that we collect is intended in general to provide the services and products that you have requested, comply with the established contracts, to notify you about new services or products that are related to those already contracted or acquired, to inform you about changes in them, to develop studies and programs that are necessary to determine consumption habits, to perform periodic evaluations of our products and services in order to improve quality, to evaluate the quality of the service we provide and, in general, to comply with the obligations we have contracted with you.

PAYMENT AND/OR BILLING PROCESS

The data will be used to:

Prepare the invoices that cover the products or services hired. Identify and/or link the payments made by customers with the invoices issued which are related to the products and/or services hired.

DELIVERY PROCESS AND QUALITY

The data will be used to:

Deliver the products and/or services requested accurately to the customer. Carry out satisfaction surveys of the services provided or hired. Comply with the obligations acquired by CITSIA by the various regulatory provisions at the federal, local and municipal levels. Carry out those activities necessary to ensure compliance with contracts.

SECONDARY PURPOSES, DIFFERENT FROM THOSE ORIGINATED WITH THE SERVICES PROVIDED

The data will be used for:

Marketing, advertising or commercial prospecting purposes. Statistical and market analysis. Sending advertising and updates to the services provided by CITSIA. Statistical and market analysis, as well as for the application of surveys of any kind. Preparation of statistics and reports required by the authorities in Mexico.

ACCESS CONTROL AND SECURITY

The data will be used to:

Access to the facilities. Identification and elaboration of ID cards. Implement surveillance measures to ensure the safety of customers and visitors during their stay at CITSIA. Manage and maintain video recordings and security photographs collected in all areas of CITSIA.
CITSIA records (audios and videos) and takes photographs for security inside its facilities. If you enter the CITSIA facilities you accept that you may be recorded and / or photographed, consenting that CITSIA may use, distribute or transmit them for purposes inherent to the security of its customers, collaborators, its facilities and the assets thereof.

JOB APPLICATIONS

The data will be used for:

The management and administration of the work request received. The verification of the veracity of the documentation presented in the application for employment and the accompanying documentation, being able to carry out this verification through these various particular entities and through governmental and judicial authorities. The performance of aptitude and psychometric tests, as well as for the preparation of the evaluation report of candidates. Conducting job interviews and processing the information received for the evaluation of candidates. The application and verification of academic, personal and work references. Make contact to inform you of the process of your selection.

EMPLOYEES AND STAFF

The data will be used for:

The preparation of your employment record, the employment contract and the confidentiality contract. Conducting medical examinations for institutional health programs, as well as conducting health, nutrition and sport campaigns. Database registration. The creation and administration of your account for accessing the employee portal. The purposes established by the Federal Labor Law, the applicable Civil Code, the Law of the Mexican Institute of Social Security and those for which it has a legal obligation. Carry out the monitoring of your training, make a training plan and incorporate you into the courses, programs and postgraduate courses necessary for your job training. Attendance and access control. Direct communication from your immediate manager and the areas related to your job functions. Processing of labor benefits. Calls and invitations for events, contests and sweepstakes. Conducting surveys, references and information necessary for the evaluation and accreditation of institutional and specific plans and programs, as well as corporate social responsibility programs, improvement of work environment and organizational environment, as well as for compliance with Mexican labor-related laws and official regulations. Nomination for recognitions for employees of excellence, as well as for the verification of their file and work performance, for this purpose. Perform work performance diagnosis. The carrying out, management, administration and evaluation of their work functions, as well as objectives and work goals. Incorporation in institutional platforms, communication or social networks. Issue job statements. Use your image, by any means, to carry out advertising campaigns, informative and promotional material, to be incorporated in magazines, programs and institutional publications. Compilation of labor and social analysis and statistics. Ensure compliance with confidentiality obligations and other labor obligations. Assign keys and passwords for assigned electronic platforms and tools. Assign work tools. Management of institutional integrity mechanisms. Conducting audits. Contact your family members, economic dependents and/or beneficiaries in case of emergency. Insurance contract. Create a work email account. Compliance with tax and labor obligations. Document and control the allocation of computing and communications assets. Compilation of company directory. Carrying out socio-economic studies. Form employee medical records. Payment of benefits, salaries, payroll administration, as well as work benefits.

Miscellaneous.

CITSIA, in accordance with the law, attends to requests for information from investigative and judicial authorities, authorizing collaboration with investigative and judicial authorities. In the event that CITSIA is required by law or competent authority, we will provide your personal information as provided by law or by the authority.

The personal data will be kept during the minimum time there is a legal obligation to keep them, proceeding to their retention of records for monitoring services, provision of services in the future and in general to follow up on any contractual relationship. In accordance with its internal policy, CITSIA does not transmit or sell personal information.

Internal transfer.

On the other hand, we inform you that your data may be transferred to agencies or units of CITSIA, of the corporate group, with the general objective of fulfilling the purposes for which you have provided your data.

Also with insurance companies with which we have a contract, in order to grant you insurance benefits.

Health emergency situations or causes of force majeure.

In an extraordinary circumstances, and exclusively to comply with the legal and governmental provisions established for declarations of health emergencies, as well as for those of force majeure officially declared, CITSIA may collect through the ordinary and extraordinary means fastest available to it the sensitive personal data necessary for the making of relevant decisions, for the preparation of emergency protocols, as well as for the implementation of the measures necessary for the conservation of health.

The sensitive personal data collected will be used exclusively for the aforementioned purposes, for statistical purposes and for decision-making. These may only be collected by the person in charge appointed by CITSIA and may not share the information collected except with the persons in charge of compliance with the aforementioned policies.

The sensitive personal data that may be collected will be used exclusively for the purposes described and must be kept with the utmost confidentiality.

CITSIA may carry out questionnaires regarding the current and recent health condition, as well as the collection of biometric data or use of thermal cameras on people entering certain CITSIA facilities. The purpose of this collection of personal data is to determine who meets the sanitary conditions for entry to these spaces.

CITSIA will retain the sensitive personal data received and use it to determine who meets the sanitary conditions for entry to its facilities; it will also serve as an instrument to determine to whom it should make health recommendations, as well as to comply with the reporting duties to the competent health authorities.

No one can be obligated to provide this type of information. However, in order to ensure the health and safety of persons at CITSIA facilities, those who refuse to deliver them will not be given access.

The evaluation of the sensitive personal data collected for these reasons will be processed by the doctor or health committee authorized for this purpose.

It is strictly forbidden to disclose the personal identifying data of the persons that fit cases of emergency protocols.
Processing of sensitive personal data.

CITSIA will collect and process sensitive data in accordance with this Privacy Notice, which will be maintained and treated with strict security and confidentiality for purposes related to the provision of services described and requested, which will be treated in accordance with this Privacy Notice, as well as in compliance with applicable regulations.

Protective measures for personal data.

At CITSIA we take the necessary precautions to keep your personal information secure. All personally identifiable information is subject to restricted access in order to prevent unauthorized access, modifications or misuse.

CITSIA, in order to prevent unauthorized access to personal data and in order to ensure that the information is used for the purposes set out in this Privacy Notice, has established physical, electronic and administrative procedures to prevent the use or disclosure of personal and sensitive data. These procedures are constantly evaluated and reviewed by the person responsible for personal data.

To protect the personal data received by CITSIA, CITSIA has established administrative, technical and physical security measures, according to the type of personal data in question and the treatment to which they are subject.

Privacy of minors and incapacitated persons.

CITSIA is committed to protecting the privacy of information provided in relation to minors and to making the services requested from CITSIA a safe and comfortable experience for them, their parents, guardians and/or legal representatives. All information collected in relation to minors must be provided by their parent, guardian or legal representative. Likewise, the exercise of the rights that correspond to them will be through their parents, guardian or legal representative. In the event of a legal conflict regarding custody, these rights will be exercised by the parent who receives custody of the children and the parent who does not have custody through the judicial authorities who are settling the family dispute.

It is necessary to state that CITSIA does not collect personal information directly from minors.

CITSIA collects cookies on its website.

In relation to the web service, we inform you that we have enabled a system of cookies usage and web beacons. Cookies are text files that are automatically downloaded and stored on the hard drive of the user’s computer equipment when browsing our website, which allow the internet server to remember some data about this user. Regarding CITSIA web pages, these allow users to set preferences for the display of the pages on that server, name and password.

On the other hand, web beacons are images inserted in a web page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user’s IP address, duration of the interaction time on that page and the type of browser used, among others.

We inform you that we use cookies and web beacons to obtain information related to your browser type and operating system, the internet pages you visit, the links you follow, the IP address, the site you visited before entering our site.

These cookies and other technologies may be disabled.

In the case of services provided by the internet, we have cookies that are files or pieces of information that are stored by your browser on the hard drive of your computer. CITSIA may use cookies to collect additional information about you during your visit to our website, as well as the particular areas you visit on our website and the products or services that may interest you through our website. We collect this information in order to be able to tailor our site and our products and services to your interests and needs. Cookies could also be used to speed up your future activities on our pages. For example, a page can recognize that you have already provided us with personal information and may not request the same information a second time.

Most browsers are programmed to accept cookies. If you prefer, you can set yours in order to refuse cookies or to alert you when cookies are being sent.

Restricting cookies when you access a website may result in your inability to visit certain areas of our website or receive personalized information during your visit to our website. This is in order to ensure that our websites represent the best experience for our users, and that they are an effective source of information.

Finally, some pages you visit may use pixel tags (also known as clear gifs) to collect information about how you navigate our pages. This information is used to evaluate and demonstrate how these websites work.

The Site may contain hyperlinks to and from other internet sites, including sites other than CITSIA sites. These sites may have different privacy practices than those described here. As this statement applies only to this site, please remember to read the privacy statements of other sites you visit.

You can exercise your ARCO rights (access, rectification, cancellation and opposition) established in the law on this matter.

To have access to the personal data that CITSIA holds, as well as to rectify this data in case it is inaccurate or incomplete, to cancel or oppose their treatment for certain purposes, please submit a written request to the email address ________________________ containing the following information:

Name of the user.
Address of the owner or email address to communicate response to request.
Documents proving identity or authorization to represent you in the application.
Description of personal data for which you intend to exercise some ARCO right.
Indicate the right you wish to exercise.
Refer any other data or display any other element that allows the location of the personal data and attention to the request.

Likewise, you can revoke the consent granted for the processing of personal data by CITSIA or limit the use thereof; for this you must follow the same procedure of the exercise of your ARCO rights in writing to the email address ___________________________________________________________

CITSIA will have a period of 20 working days from the date on which it received the request to respond and resolve your request.

Procedure for the modification of the Privacy Notice.

CITSIA reserves the right to modify this Privacy Notice at any time to comply with legislative updates, jurisprudence, internal policies, new requirements for the provision of CITSIA services or any other cause at CITSIA’s sole discretion.

Changes to the Privacy Notice are entirely at the discretion of CITSIA.

If the Privacy Notice is modified, CITSIA will publicly post ________________ the new Privacy Notice on its site , so we invite you to visit this section periodically in order to stay informed of any changes. If necessary, consult with the staff of CITSIA that assists you in order to remain informed.

Publication of the Privacy Notice.

CITSIA will have the Privacy Notice published at all times on its website ________________ which will be available to anyone interested. In addition, this Privacy Notice may be made available in the ways that each Area Manager indicates.

In accordance with the law on the subject, a summary of the Privacy Notice must be indicated in each area of attention to the general public, and ease of access should be indicated. It should also be indicated when video recordings are being made.

Of consideration.

By providing information to CITSIA by any means, you confirm that you agree to the terms of this Privacy Notice and the CITSIA Personal Data Protection Policies. If you do not agree with any term of the Privacy Notice or the Personal Data Protection Policy, please do not provide any personal data.

If you choose not to provide CITSIA with certain Personal Data, you agree to the possibility of not having access to CITSIA’s facilities, activities or other services, including the loss of services received by CITSIA at your own risk and responsibility.

ANY PERSON WHO BY HIS OWN RIGHT OR THROUGH HIS PARENTS, LEGAL GUARDIANS, OR LEGAL REPRESENTATIVE PROVIDES ANY PERSONAL DATA TO CITSIA, HEREBY DECLARES, UNDER PENALTY OF PERJURY, THAT:

I have read and I have well understood this Privacy Notice of CITSIA INNOVACIÓN TECNOLÓGICA DE ALIMENTOS , (which throughout the privacy notice is mentioned and / or referred to as “CITSIA”), understanding all the terms and conditions, I give my consent by agreeing to the terms hereof and for CITSIA to process my personal data in accordance with this Privacy Notice. I also expressly consent to the processing of my sensitive personal data and the transfer of personal data described in this Privacy Notice.

In the city of , State of , to the days of the month of the year .

Full Name:

Signature: (Same as official identification)